Ticketing System

Ticketing system is an internal helpdesk, where employees can raise tickets about any issue pertaining to software, hardware, admin etc. Status of tickets resolved/unresolved can be viewed from the dashboard in the ticketing software, thereby helping the HR to effectively monitor the activities in the organization.

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Ticketing System

Key Features: Support ticket system


Creation of helpdesk categories and subcategories to raise ticket is extremely easy in the ticket management system.


Single or multi-manager approval workflow for support tickets can be configured for different categories.


The help desk software is enabled with chat functionality where the user can interact with the ticketing in-charge. History of chat is available for a quick review in the system.

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